Hi friends! A quick note about shipping to the US:
✨ No duties!
All my pottery is CUSMA certified, which means you won’t be charged duties when your order arrives. 🎉
🚚 Processing times
I ship through ChitChats, who bring parcels across the border before USPS takes over. Most orders travel smoothly, but sometimes packages take a little longer to clear customs while carriers adjust to the new system.
⏳ How long will it take?
Most parcels arrive within normal timeframes, but occasionally a package may take a bit longer at the border. If your order is delayed, please know I’ll be keeping an eye on tracking and doing everything I can on my end until it reaches you.
💌 Stay updated
You’ll receive a tracking number for your order. I recommend checking it for the most up-to-date info. And if you ever have questions or concerns, I’m always here to help!
❤️ Thank you so much
I’m endlessly grateful for your patience and support while we navigate these changes. My hope is that when your handmade pot arrives, it will be well worth the wait and become a little treasure in your home.
– Catherine
Black Cat Pottery